Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Guarantee

  • Our team of specialists will do their best to respond to your advice needs within approximately 1 hour. If, however, the problem you have experienced requires the assistance of our Administrators’ =Department,= we’ll address the ticket to the administrator in charge and will submit a reply to let you know.

  • Top quality support service
  • Professional Technical Support Service

  • We’ll be working for you night and day to give you useful information and technical support as well as to help you with any trouble that you might come across while you are taking care of your virtual server. We’ll assist you with all pre–installed programs, plus your Operating System, server administration panel (dependent upon the VPS type) and the Control Panel produced completely by our company.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Control Panel that is provided gratis with your virtual server, you can find an informational Help zone, that includes all you need to be informed about when running your web sites and apps. We have integrated a range of how to articles and video courses that illustrate the standard site administration responsibilities in an understandable manner.