Customer Support Channels
A 1–hour Response Guarantee
Our customer help crew is taught to promptly attend to all of our Linux shared hosting users’ questions and guidance inquiries. Through our ticketing system, it will be easy to post your issue and a support crew fellow member is going to get back to you in only maximum one hour. In actual fact, practice proves that the typical response time frame is Twenty or so minutes.
A Top–quality Support Service
Contact us at any time required. Our crew of specialists will be on–line for you 24x7x365 to reply to all your enquiries and to resolve any situation that you might have. You can send us a technical support ticket from the HostUNi Control Panel or send us a message whenever. In addition, on business days, you’ll be able to give us a call or work with the live chatting service.
An Intuitive Help Section
HostUNi has integrated a substantial knowledge base into the Control Panel as a way to have practical step by step directions any time. Each part of the Control Panel has its own contextual guide area displaying a variety of how–to articles. We have also prepared instructional videos to offer you a superior visual representation of exactly how to complete any given task.